DISCORD REQUESTS, REFINED

Never lose a request in the chat again.

SubmitFlow brings suggestions, bugs, helpdesk requests and feedback into private Discord Threads. Less setup, more time to solve.

Free forever · No Administrator permission

Requests moving through private Discord Threads to a resolved state

THE FLOW

Start with one clear entry point,
end with a clear outcome.

No jumping between tools or unfamiliar dashboards. Members, customers, players and admins stay in Discord for every step.

  1. 01

    Publish an entry point

    Suggestions, bug reports, helpdesk and applications can all start from a panel.

    /panel create
  2. 02

    Open a private Thread

    Members add a topic and details. SubmitFlow opens a private conversation under the panel channel.

    private-thread · opened
  3. 03

    Handle, reply, close

    Staff take ownership, reply and close. Premium saves an HTML transcript for later review.

    closed · transcript ready
PRIVATE THREADOnly the member and your staff can see it.

BUILT FOR DISCORD

Requests should feel like chat, not another system.

SubmitFlow gives community requests a natural Discord shape: one clear entry, one private Thread and a focused set of actions.

  • A panel for every request type

    Suggestions, bugs, helpdesk and applications — each with its own entry point.

  • Claim & transfer

    Every request has a clear owner, and can be handed over when needed.

  • Branded transcripts

    Closed requests are saved as HTML, with your server's look.

See Premium features

SIMPLE BY DESIGN

Start free, pay once when you grow.

Core request routing is free forever. Upgrade a server to Premium when your team needs more.

START HERE

Free

$0

For servers starting with one simple request entry.

Add to Discord
  • 1 request panel
  • A private Thread for every request
  • Open and close with buttons
  • Native Discord buttons and modals

Every server can start a 7-day free trial from /premium. Prices in USD.

USE CASES, ANSWERED

What does your community need to handle?
SubmitFlow can take it from here.

What can SubmitFlow be used for?

Suggestions, bug reports, helpdesk, applications, reports and everyday support requests all fit. Create a separate panel for each type when you need to.

What permissions does the bot need?

SubmitFlow never asks for Administrator. It only needs what request routing requires — managing Threads, sending messages and using Slash Commands. Discord shows the full list when you add it.

Is the Free plan really free?

Yes, forever. Start with one panel and the basics, then upgrade whenever you like without affecting existing requests.

How do I upgrade to Premium?

Premium belongs to a server, so you upgrade inside Discord: run /premium in your server (requires the Manage Server permission), choose 1 year, 2 years or Lifetime, and finish checkout with Stripe. Premium turns on as soon as the payment is confirmed.

Can I try Premium first?

Yes. Every server can start a 7-day free trial from /premium. Servers with fewer than 100 members can also join the Small Server Growth Program for free Premium in renewable 14-day periods.

Where are transcripts stored?

When a Premium request closes, its Thread is exported as HTML to private storage. Admins and staff get a signed viewing link that expires after one hour.

Can I get setup help?

Yes. Join the support server and the team will help you set up panels and permissions.

READY WHEN YOU ARE

Route your next request
through SubmitFlow.

Add it to your Discord server for free. Give your team more time for the conversations that matter.